Our Vision

We are committed to being a dedicated partner to our residential and commercial clients.  Our dedication to our client's complete satisfaction is pivotal to our great success in Seattle. We make ourselves available to each and every one of our accounts, regardless of size.

See our most recent reviews by our clients

Trusted

All individuals who visit your home or business are background checked and frequently drug tested to ensure you the highest quality service.   We are a drug/smoke free workplace​ investing in only the top candidates who have proven themselves in the industry.

See our recent reviews

Insured

We recommend that you ask your current cleaners, or ones you are interviewing if you can view their insurance policy, here is ours for your review.  When it comes to protecting your belongings our teams are second to none!

Consistency

We have an extensive checklist that we review before, during, and after each visit.  Ensuring that we deliver the same high quality service each time.  If you are experiencing complacency with your current provider maybe it is time for a change.  Our quality control systems ensure we perform each task right the first time.  

Customized Approach

Each one of our clients has unique requests or requirements, so we cater each cleaning from the beginning and throughout our relationship, to ensure our clients receive the individualized attention that they deserve.

Green Cleaning Guarantee

Unless requested otherwise by our clients, we proudly use the amazing cleaning products created by Naturally It’s Clean™. Their products "deliver the ultimate promise of natural cleaners — clean and safe — by using nature’s most powerful cleaner, enzymes. The pure, vegetable-based enzymes rapidly biodegrade organic materials, like fats, oils, grease, and grime, into their natural elements like carbon and hydrogen. This unique blend of enzymes not only out perform other natural cleaners, but chemical cleaners as well. Enzymes are an energetic force of nature that speed chemical processes. What’s more, enzymes are naturally non-toxic with no fumes, no phosphates, no acids and no petroleum."

 

Safe for you and the planet.

Frequently Asked Questions

Not finding your answer? Simply call us!

206-529-4700

 

Building a long term relationship

If for any reason you have a concern about our performance, we will be at your home or business within 24 hours to rectify the situation.  We strive to have a 100% customer satiisfaction, but we are not naive enough to believe that we are infallible.  We are committed to long term relationships with all our clients, so we will do what it takes to get the job done!

 

 

Customer Service Guarantee!

• All cleanings that are not time restricted will have a 100% satisfaction guarantee.  
 

• If a customer is unhappy with their routine, initial, or deep cleaning service we will send out a team or supervisor within 24 hours to address their concerns and re-clean the area in question.  
 

• All routine cleaning must have an Initial cleaning prior to starting service to qualify for our satisfaction Guarantee, additional deep cleanings may be required as warranted by team/supervisor/customer.
 

• Timed cleaning options, whereas we are only allowed to stay at a home for a designated time, do not carry our satisfaction guarantee.  

Copyright 2017, Emerald City Cleaning® - All Rights Reserved