Frequently Asked Questions
Looking for a quick answer to a question? Search our FAQ below.
Customer Service Guarantee
We take pride in providing Seattle's best cleaning service!
All cleanings that are not time-restricted will have a 100% satisfaction guarantee.
If a customer is unhappy with their routine, initial, or deep cleaning service we will send out a team or supervisor within 24 hours to address their concerns and re-clean the area in question.
All routine cleaning must have an initial cleaning prior to starting service, additional deep cleanings may be required as warranted by team/supervisor/customer.
Timed cleaning options, whereas we are only allowed to stay at a home for a designated time, do not carry our satisfaction guarantee.
Right now we are not taking on clients who want just a one-time cleaning. To be our client right now we must service your home on a weekly or bi-weekly basis. We will lift this requirement once we have caught up with the demands for routine clients.