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Frequently Asked  Questions

Looking for a quick answer to a question? Search our FAQ below.

 
 

Customer Service Guarantee

We take pride in providing Seattle's best cleaning service!

  • All cleanings that are not time-restricted will have a 100% satisfaction guarantee.  
     

  • If a customer is unhappy with their routine, initial, or deep cleaning service we will send out a team or supervisor within 24 hours to address their concerns and re-clean the area in question.  
     

  • All routine cleaning must have an initial cleaning prior to starting service, additional deep cleanings may be required as warranted by team/supervisor/customer.
     

  • Timed cleaning options, whereas we are only allowed to stay at a home for a designated time, do not carry our satisfaction guarantee.  
     

  • Right now we are not taking on clients who want just a one-time cleaning.  To be our client right now we must service your home on a weekly or bi-weekly basis.  We will lift this requirement once we have caught up with the demands for routine clients.